Thursday, February 27, 2014

Essbase Agent Issue on 11.1.2.2.102

I have Essbase running on 11.1.2.2 upgraded from 11.1.1.3 on Windows 2008 R2 64 bit platform.
On 11.1.2.2 , I would often run into an issue with the Essbase Agent suddenly starting to freeze and would not allow any new requests.
On the MaxL Client, Once I logged in , There would be no response . It would just stay right there and nothing would happen.

The Essbase.log file would not populate any new information at that moment the freeze occurs and previous messages would contain numerous references to the following 2 messages:


Local/ESSBASE0///14460/Warning(1051003)
Error -1 processing request [Multiple Async Logout] - disconnecting

Local/ESSBASE0///14460/Error(1042013)
Network error [10053]: Failed to receive data

NETDELAY AND NETRETRYCOUNT tweaking did not help much.


Root Cause:

Issue found Closing and re-initialize the mutex while it is in use during certain race conditions.T

Solution:

PSU 11.1.2.2.104


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