Wednesday, June 4, 2014

PDF preview for Hyperion Financial Reports fails to load

I had an issue once with the PDF preview generation for a FR Report on 11.1.2.2.303. It seemed to affect one out of the two servers which had Financial Reporting deployed on it. The html preview turned out fine but the pdf preview was affected. Also, what was strange was it seemed to affect one server and not the other even though they were on the same patched version.

The resultant report produced a view like this,



























The sysout log for FR had references to the errors IOException has occured in FOProcessor.setData(ByteArrayInputStream)

There is a KM document 1564844.1 which details 3 methods to resolve the issue. I did not go with the first option as it involved rolling back a patch and the .303 patch contained some important fixes related to my Financial Reporting setup.  I , however,  followed the third method of manually editing the xdo.cfg file. The steps are mentioned below:


1. Log onto the FR Web App Server
2. Navigate to Oracle\Middleware\EPMSystem11R1\products\financialreporting\lib\FOProcessor
3. Backup the existing xdo.cfg file, then delete or rename the file
4. Open the original xdo.cfg file in a text editor
5. Locate the line containing the text  "<property name="system-temp-dir">c:\temp</property>"
6. Comment the line out using XML comment syntax: <!-- <property name="system-temp-dir">c:temp</property> -->   
7. Repeat the above steps on all FR Servers
8. Restart all affected FR Web App services

After this, I have noticed that the preview is generated without any issues.



1 comment:

  1. In my case, it is already commented out but still the PDF preview is generating a blank page. Pls advise

    ReplyDelete