When I first installed 11.1.2.3 on a load balanced instance , I had many challenges. One of the components that has given me problems consistently has been the Essbase Administration Services, EAS . I have covered various posts on 11.1.2.3 EAS here,here and here . I am adding one more to the collection with this post.
What happened was that each time I would login to EAS after a restart, it would be fine. But the subsequent problems always resulted in a login error.
I found these entries on the easserver.log
[EssbaseAdminServices0] [WARNING] [] [oracle.epm.essbase.eas] [tid: 12] [userId:] [ecid: 0000KWxWr6H5IfYTTqxkWc1K1ssg000003,0] [APP: EAS#11.1.2.0] Source directory does not exists
[EssbaseAdminServices0] [WARNING] [] [oracle.epm.essbase.eas] [tid: 12] [userId:] [ecid: 0000KWxWr6H5IfYTTqxkWc1K1ssg000003,0] [APP: EAS#11.1.2.0] Failed to copy storage directory to new location
[EssbaseAdminServices0] [ERROR] [ESSEAS-35505] [oracle.epm.essbase.eas] [tid: 11] [userId:] [ecid: 0000KWxb0TM5IfYTTqxkWc1K1ssg00001a,0] [APP: EAS#11.1.2.0] Following Exception occurred for user admin. Message exception is EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials.
[EssbaseAdminServices0] [ERROR] [ESSEAS-35505] [oracle.epm.essbase.eas] [tid: 11] [userId:] [ecid: 0000KWy029F5IfYTTqxkWc1K1ssg000048,0] [APP: EAS#11.1.2.0] Following Exception occurred for user admin. Message exception is EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials.
[ERROR] [ESSEAS-35505] [oracle.epm.essbase.eas] [tid: 11] [userId:] [ecid: 0000KX1Ie7Y5IfYTTqxkWc1K286Q00000k,0] [APP: EAS#11.1.2.0] Following Exception occurred for user admin. Message exception is java.lang.NullPointerException
In the SharedServices_security_client.log , I saw the following error :
[EssbaseAdminServices0] [ERROR] [EPMCSS-09223] [oracle.EPMCSS.CSS] [tid: 12] [userId:] [ecid: 0000KX1E_JR5IfYTTqxkWc1K286Q000002,0] [APP: EAS#11.1.2.0] [SRC_CLASS: com.hyperion.css.spi.CSSManager] [SRC_METHOD: updateDcUrl] Failed to retrieve base DNs while updating dcUrl. Error communicating with server. DNS name not found [response code 3]. Invalid Domain, AD Site or DNS Server.
This normally indicates there is an issue with the CSS configuration. It then dawned upon me that I had messed up my search order while configuring the MSAD. I placed my MSAD in the order 1 and the Native Directory in order 2. I reversed the order and followed it up with a complete EPM system restart. The issue was resolved.
What happened was that each time I would login to EAS after a restart, it would be fine. But the subsequent problems always resulted in a login error.
I found these entries on the easserver.log
[EssbaseAdminServices0] [WARNING] [] [oracle.epm.essbase.eas] [tid: 12] [userId:
[EssbaseAdminServices0] [WARNING] [] [oracle.epm.essbase.eas] [tid: 12] [userId:
[EssbaseAdminServices0] [ERROR] [ESSEAS-35505] [oracle.epm.essbase.eas] [tid: 11] [userId:
[EssbaseAdminServices0] [ERROR] [ESSEAS-35505] [oracle.epm.essbase.eas] [tid: 11] [userId:
[ERROR] [ESSEAS-35505] [oracle.epm.essbase.eas] [tid: 11] [userId:
In the SharedServices_security_client.log , I saw the following error :
[EssbaseAdminServices0] [ERROR] [EPMCSS-09223] [oracle.EPMCSS.CSS] [tid: 12] [userId:
This normally indicates there is an issue with the CSS configuration. It then dawned upon me that I had messed up my search order while configuring the MSAD. I placed my MSAD in the order 1 and the Native Directory in order 2. I reversed the order and followed it up with a complete EPM system restart. The issue was resolved.
Hi,
ReplyDeleteThats a good info. I have a question. I had to install Java 8 in my machine. I know the hyperion will not support java yet. In Java 8,what i see is i can login to EAS server using non SSL port but not with SSL port. Unfortunately, nothing is logged when i am getting the error "could not connect to administration server". I can login to the EAS server from other java version without issues. BTW, am in 11.1.2.2 version. Please me know if you have seen a any similar issues
http://www.oracle.com/technetwork/middleware/bi-foundation/oracle-hyperion-epm-system-certific-131801.xls should help you figure it out. As far as I can tell, if you can get jre7 to co-exist, you can check on version 7 and run EAS. Or , if you can get a server exception, you can install jre 7 and run from there.
ReplyDeleteFor EPM versions upto 11.1.2.3.0 only Java 6 (update 29) is compatible, from EPM version 11.1.2.3.500 onwards Java Version 7 is supported for EAS.
ReplyDelete